Check a catalogue issue

A possible mismatch deserves another look at the original source.

This release does not accept visitor reports or personal information through a form. Open the manufacturer reference on the relevant catalogue record, compare the complete model and part number, and use that manufacturer's own support process if identification is uncertain.

What to check

• The complete model family, including Classic / Compact / Complete or Combo.
• The full part reference, including the suffix.
• The installed cleaner head, not only the main vacuum.
• The regional fit list and any explicit exclusions.

Do not publish a full serial number, receipt, passport or home address in a public forum to resolve a fit question.

Review the source policy →